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ThinkMind // ACHI 2016, The Ninth International Conference on Advances in Computer-Human Interactions // View article achi_2016_20_30_20226


Technology Concepts to Improve Knowledge Sharing During Maintenance

Authors:
Susanna Aromaa
Iina Aaltonen
Antti Väätänen

Keywords: maintenance; knowledge; technology concept; augmented reality; wearables.

Abstract:
Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.

Pages: 429 to 435

Copyright: Copyright (c) IARIA, 2016

Publication date: April 24, 2016

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-468-8

Location: Venice, Italy

Dates: from April 24, 2016 to April 28, 2016

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