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ThinkMind // ACHI 2020, The Thirteenth International Conference on Advances in Computer-Human Interactions // View article achi_2020_5_120_20082
Exploring the Role of Children as Co-Designers – Using a Participatory Design Study for the Construction of a User Experience Questionnaire
 Authors:
Lea Wöbbekind
Thomas Mandl
Christa Womser-Hacker Keywords: participatory design; workshop; UX evaluation; semantic differential scale; pupils; user experience Abstract:
The evaluation of interactive products and systems based on hedonistic and pragmatic qualities is an important part of user-centered design. Human-Computer Interaction (HCI) research provides many validated and standardized questionnaires for usability and user experience assessment. However, these questionnaires are not suitable for children as younger users of digital products, as these surveys are developed and evaluated by usability professionals for adult users. Problems may arise due to the length, rating scales and difficulties to understand the content of user experience (UX) questionnaires. This paper focuses on the involvement of children in UX research as co-designers and describes the development of a semantic differential scale for measuring the user experience of children and teenagers (up to age 14). In order to involve children as users in UX studies, little attention has been paid to participatory research as a useful and innovative approach to do user experience research with children. Consequently, the usefulness of the implementation of a workshop with 6 children to develop and design a user experience questionnaire for an interactive learning app for children is discussed. It aims to get a better understanding of the effects of doing research with young teenagers. The results of the workshop show a UX questionnaire measuring UX on pragmatic as well as hedonistic qualities for a specific product. A first evaluation study demonstrates a high internal consistency of the scales. Pages: 192 to 195 Copyright: Copyright (c) IARIA, 2020 Publication date: March 22, 2020 Published in: conference ISSN: 2308-4138 ISBN: 978-1-61208-761-0 Location: Valencia, Spain Dates: from November 21, 2020 to November 25, 2020
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