NexTech 2021 Congress
October 03, 2021 to October 07, 2021 - Barcelona, Spain

  • UBICOMM 2021, The Fifteenth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
  • ADVCOMP 2021, The Fifteenth International Conference on Advanced Engineering Computing and Applications in Sciences
  • SEMAPRO 2021, The Fifteenth International Conference on Advances in Semantic Processing
  • AMBIENT 2021, The Eleventh International Conference on Ambient Computing, Applications, Services and Technologies
  • EMERGING 2021, The Thirteenth International Conference on Emerging Networks and Systems Intelligence
  • DATA ANALYTICS 2021, The Tenth International Conference on Data Analytics
  • GLOBAL HEALTH 2021, The Tenth International Conference on Global Health Challenges
  • CYBER 2021, The Sixth International Conference on Cyber-Technologies and Cyber-Systems

SoftNet 2021 Congress
October 03, 2021 to October 07, 2021 - Barcelona, Spain

  • ICSEA 2021, The Sixteenth International Conference on Software Engineering Advances
  • ICSNC 2021, The Sixteenth International Conference on Systems and Networks Communications
  • CENTRIC 2021, The Fourteenth International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies, and Services
  • VALID 2021, The Thirteenth International Conference on Advances in System Testing and Validation Lifecycle
  • SIMUL 2021, The Thirteenth International Conference on Advances in System Simulation
  • SOTICS 2021, The Eleventh International Conference on Social Media Technologies, Communication, and Informatics
  • INNOV 2021, The Tenth International Conference on Communications, Computation, Networks and Technologies
  • HEALTHINFO 2021, The Sixth International Conference on Informatics and Assistive Technologies for Health-Care, Medical Support and Wellbeing

NetWare 2021 Congress
November 14, 2021 to November 18, 2021 - Athens, Greece

  • SENSORCOMM 2021, The Fifteenth International Conference on Sensor Technologies and Applications
  • SENSORDEVICES 2021, The Twelfth International Conference on Sensor Device Technologies and Applications
  • SECURWARE 2021, The Fifteenth International Conference on Emerging Security Information, Systems and Technologies
  • AFIN 2021, The Thirteenth International Conference on Advances in Future Internet
  • CENICS 2021, The Fourteenth International Conference on Advances in Circuits, Electronics and Micro-electronics
  • ICQNM 2021, The Fifteenth International Conference on Quantum, Nano/Bio, and Micro Technologies
  • FASSI 2021, The Seventh International Conference on Fundamentals and Advances in Software Systems Integration
  • GREEN 2021, The Sixth International Conference on Green Communications, Computing and Technologies

TrendNews 2021 Congress
November 14, 2021 to November 18, 2021 - Athens, Greece

  • CORETA 2021, Advances on Core Technologies and Applications
  • DIGITAL 2021, Advances on Societal Digital Transformation

 


ThinkMind // ACHI 2017, The Tenth International Conference on Advances in Computer-Human Interactions // View article achi_2017_14_40_28007


Development of Web based UX Diagnosis System for Small and Medium Sized Home Appliance Manufacturers in the IoT Era

Authors:
Joohwan Park
Jiyoung Kwahk
Sung H. Han
Bora Kang
Mingyu Lee
Dong Yeong Jeong
Hyeji Jang
Dawoon Jeong
Jungchul Park
Jaehyun Park

Keywords: User experience; IoT; Home appliance; UX diagnosis system; Survey system

Abstract:
The purpose of the study is to develop a web based User eXperience (UX) diagnosis system that helps the small and medium sized home appliance manufacturers prepare for the opportunities of Internet of Things (IoT) era. To provide a UX diagnostic system that is compatible with various product types of the home appliance manufacturers, a total 109 questionnaire items for UX evaluation were developed based on the UX design principles and design elements. The functional requirements of the proposed diagnosis system were constructed based on the needs and requirements that collected from the designers of the small and medium sized manufacturers though in-depth interviews. A UX diagnostic system was developed as a web based platform that supporting overall UX diagnosis process, from the questionnaire generation, survey distribution, user survey data collection, and visualization of the analyzed UX diagnosis result. The proposed system is designed to uncover various possible UX design flaws related to specific design elements and UX design principle. The proposed system provides both quantitative and qualitative diagnosis results, such as UX design scores and users' comments and opinions about the products. The usability, validity, and usefulness of the developed system were evaluated by the experts through case study. The developed system is expected to be useful for home appliance designers of the home appliance manufacturers by providing systems to evaluate the current state of their products and uncover the UX design issues through a web based survey. The following study will be focused to provide design elements, UX design principles, and questionnaire items for evaluation of the home appliances’ IoT features.

Pages: 299 to 304

Copyright: Copyright (c) IARIA, 2017

Publication date: March 19, 2017

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-538-8

Location: Nice, France

Dates: from March 19, 2017 to March 23, 2017

SERVICES CONTACT
2010 - 2017 © ThinkMind. All rights reserved.
Read Terms of Service and Privacy Policy.