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(to be completed)

 


ThinkMind // International Journal On Advances in Systems and Measurements, volume 6, numbers 1 and 2, 2013 // View article sysmea_v6_n12_2013_4


Magnitude of eHealth Technology Risks Largely Unknown

Authors:
Hans Ossebaard
Lisette van Gemert-Pijnen
Adrie de Bruijn
Robert Geertsma

Keywords: risks; eHealth; health technology; patient safety; quality of care

Abstract:
Many believe that eHealth technologies will contribute to the solution of global health issues and to the necessary innovation of healthcare systems. While this may be true, it is important for public administrations, care professionals, researchers, and the general public to be aware that new technologies are likely to present new or uncertain risks along with their great new opportunities. The present paper aims to assess the risks of eHealth technologies for both patient safety and quality of care. A quick-scan of scientific literature was performed as well as an analysis of web-based sources and databases. Outcomes were validated in a focus group setting against expert views of stakeholders from health care, patients’ organizations, industry, academic research, and government. Risks at human, technological or organizational levels appear to be no subject of systematic research. However, they come into view as ‘secondary’ findings in the margin of these studies. Extensive anecdotal evidence of risks is reported at all three levels in web-based sources as well. Recent authoritative reports substantiate these outcomes. Members of the focus group generally recognized the findings and provided valuable, additional information. A realistic approach to the implementation of eHealth interventions is recommended, taking into account potential benefits as well as risks, and using existing risk management tools throughout the life cycle of the intervention.

Pages: 57 to 71

Copyright: Copyright (c) to authors, 2013. Used with permission.

Publication date: June 30, 2013

Published in: journal

ISSN: 1942-261x

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