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(to be completed)

 


ThinkMind // International Journal On Advances in Systems and Measurements, volume 5, numbers 3 and 4, 2012 // View article sysmea_v5_n34_2012_9


Process Observation as Support for Evolutionary Process Engineering

Authors:
Stefan Schönig
Michael Seitz
Claudia Piesche
Michael Zeising
Stefan Jablonski

Keywords: Business Process Observation; Process Monitoring; Process Mining; Process Model Enactment; Process Evolution

Abstract:
The Process Observation project is used to generate business process execution logs and guides process participants through process execution. In this contribution, we introduce process evolution as an economic field of application for process observation. There are different needs for process evolution, e.g., to establish more consistent process results, continuously measure and improve process performance or meet accreditation requirements. We will show how process discovery, process guidance and process evidence as the main basic functions of process observation can be applied as support for reasonable process evolution. In this way, process observation can be used to reach a desired evolution stage or rather facilitate the transition between two maturity levels. Furthermore, process observation serves as an implementation for certain evolution stages itself and can additionally be consulted to prove the conformance to quality requirements of maturity levels.

Pages: 188 to 202

Copyright: Copyright (c) to authors, 2012. Used with permission.

Publication date: December 31, 2012

Published in: journal

ISSN: 1942-261x

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