NetWare 2018
September 16 - 20, 2018 - Venice, Italy

  • SENSORCOMM 2018, The Twelfth International Conference on Sensor Technologies and Applications
  • SENSORDEVICES 2018, The Ninth International Conference on Sensor Device Technologies and Applications
  • SECURWARE 2018, The Twelfth International Conference on Emerging Security Information, Systems and Technologies
  • AFIN 2018, The Tenth International Conference on Advances in Future Internet
  • CENICS 2018, The Eleventh International Conference on Advances in Circuits, Electronics and Micro-electronics
  • ICQNM 2018, The Twelfth International Conference on Quantum, Nano/Bio, and Micro Technologies
  • FASSI 2018, The Fourth International Conference on Fundamentals and Advances in Software Systems Integration
  • GREEN 2018, The Third International Conference on Green Communications, Computing and Technologies

SoftNet 2018
October 14 - 18, 2018 - Nice, France

  • ICSEA 2018, The Thirteenth International Conference on Software Engineering Advances
  • ICSNC 2018, The Thirteenth International Conference on Systems and Networks Communications
  • CENTRIC 2018, The Eleventh International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies, and Services
  • VALID 2018, The Tenth International Conference on Advances in System Testing and Validation Lifecycle
  • SIMUL 2018, The Tenth International Conference on Advances in System Simulation
  • SOTICS 2018,The Eighth International Conference on Social Media Technologies, Communication, and Informatics
  • INNOV 2018, The Seventh International Conference on Communications, Computation, Networks and Technologies
  • HEALTHINFO 2018, The Third International Conference on Informatics and Assistive Technologies for Health-Care, Medical Support and Wellbeing

NexTech 2018
November 18 - 22, 2018 - Athens, Greece

  • UBICOMM 2018, The Twelfth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
  • ADVCOMP 2018, The Twelfth International Conference on Advanced Engineering Computing and Applications in Sciences
  • SEMAPRO 2018, The Twelfth International Conference on Advances in Semantic Processing
  • AMBIENT 2018, The Eighth International Conference on Ambient Computing, Applications, Services and Technologies
  • EMERGING 2018, The Tenth International Conference on Emerging Networks and Systems Intelligence
  • DATA ANALYTICS 2018, The Seventh International Conference on Data Analytics
  • GLOBAL HEALTH 2018, The Seventh International Conference on Global Health Challenges
  • CYBER 2018, The Third International Conference on Cyber-Technologies and Cyber-Systems

DigitalWorld 2019
February 24 - 28, 2019 - Athens, Greece

  • ICDS 2019, The Thirteenth International Conference on Digital Society and eGovernments
  • ACHI 2019, The Twelfth International Conference on Advances in Computer-Human Interactions
  • GEOProcessing 2019, The Eleventh International Conference on Advanced Geographic Information Systems, Applications, and Services
  • eTELEMED 2019, The Eleventh International Conference on eHealth, Telemedicine, and Social Medicine
  • eLmL 2019, The Eleventh International Conference on Mobile, Hybrid, and On-line Learning
  • eKNOW 2019, The Eleventh International Conference on Information, Process, and Knowledge Management
  • ALLSENSORS 2019, The Fourth International Conference on Advances in Sensors, Actuators, Metering and Sensing
  • SMART ACCESSIBILITY 2019, The Fourth International Conference on Universal Accessibility in the Internet of Things and Smart Environments

NexComm 2019
March 24 - 28, 2019 - Valencia, Spain

  • ICDT 2019, The Fourteenth International Conference on Digital Telecommunications
  • SPACOMM 2019, The Eleventh International Conference on Advances in Satellite and Space Communications
  • ICN 2019, The Eighteenth International Conference on Networks
  • ICONS 2019, The Fourteenth International Conference on Systems
  • MMEDIA 2019, The Eleventh International Conference on Advances in Multimedia
  • PESARO 2019, The Ninth International Conference on Performance, Safety and Robustness in Complex Systems and Applications
  • CTRQ 2019, The Twelfth International Conference on Communication Theory, Reliability, and Quality of Service
  • ALLDATA 2019, The Fifth International Conference on Big Data, Small Data, Linked Data and Open Data
  • SOFTENG 2019, The Fifth International Conference on Advances and Trends in Software Engineering

ComputationWorld 2019
May 5 - 9, 2019 - Venice, Italy

  • SERVICE COMPUTATION 2019, The Eleventh International Conference on Advanced Service Computing
  • CLOUD COMPUTING 2019, The Tenth International Conference on Cloud Computing, GRIDs, and Virtualization
  • FUTURE COMPUTING 2019, The Eleventh International Conference on Future Computational Technologies and Applications
  • COGNITIVE 2019, The Eleventh International Conference on Advanced Cognitive Technologies and Applications
  • ADAPTIVE 2019, The Eleventh International Conference on Adaptive and Self-Adaptive Systems and Applications
  • CONTENT 2019, The Eleventh International Conference on Creative Content Technologies
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  • COMPUTATION TOOLS 2019, The Tenth International Conference on Computational Logics, Algebras, Programming, Tools, and Benchmarking
  • BUSTECH 2019, The Ninth International Conference on Business Intelligence and Technology

InfoSys 2019
June 2 - 6, 2019 - Athens, Greece

  • ICNS 2019, The Fiteenth International Conference on Networking and Services
  • ICAS 2019, The FIfteenth International Conference on Autonomic and Autonomous Systems
  • ENERGY 2019, The Ninth International Conference on Smart Grids, Green Communications and IT Energy-aware Technologies
  • WEB 2019, The Sseventh International Conference on Building and Exploring Web Based Environments
  • DBKDA 2019, The Eleventh International Conference on Advances in Databases, Knowledge, and Data Applications
  • SIGNAL 2019, The Fourth International Conference on Advances in Signal, Image and Video Processing
  • BIOTECHNO 2019, The Eleventh International Conference on Bioinformatics, Biocomputational Systems and Biotechnologies

(to be completed)

 


ThinkMind // International Journal On Advances in Intelligent Systems, volume 3, numbers 3 and 4, 2010 // View article intsys_v3_n34_2010_13


A Framework for Progressive Trusting Services

Authors:
Oana Dini
Pascal Lorenz
Hervé Guyennet

Keywords: recommenders; reputation; dynamic feedback; services similarity; temporal similarity; use profiles, dynamic patterns

Abstract:
The web-based transactions, web services, and service-oriented platforms require appropriate mechanisms to announce, select, and use different services. A user is always under the dilemma of ‘use and trust’ or ‘trust and use’ for different services based on the notion of service reputation. The interaction between every service provider and its users is regulated by the service level agreement and customer satisfaction feedback. The former is the basis for the technical audit, while the latter subjectively validates the user perception. Selection of a most appropriate service by correctly invoking is a challenge. This is due to the difficulties to correctly expose proper way to invoke a service, to the variety of services, from on-line services, software pieces, to shopping, and to different invoker behavior. When considering invoker feedback, service ranking based on user perception, or based on recommenders’ statistics are relevant. A significant aspect is played by service similarity. The paper presents a framework and appropriate mechanisms to evaluate the services/providers in the light of their respective direct impact on user perception. To accurately evaluate the feedback after service/product consumption, we will refine the user profile by considering the dynamics of the feedback. The approach we propose deals with peaks in feedbacks. We consider quick negative and quick positive feedback as well as late vs. early feedback with respect to the time of the transaction. We propose formal concepts used in selecting an appropriate service. The paper presents adapted approaches to select services based on distance and similarity, and introduces a similarity taxonomy to better tune various kinds of service invocation under specific constraints, such feature relaxation, type of similarity, context, and service ranking. Selection is based on the feedback from the user. The proposed model is used for building a selection algorithm that allows variations on service invocation. The proposal is validated through use cases.

Pages: 326 to 346

Copyright: Copyright (c) to authors, 2010. Used with permission.

Publication date: April 6, 2011

Published in: journal

ISSN: 1942-2679

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