DigitalWorld 2016
April 24 - 28, 2016 - Venice, Italy

  • ICDS 2016, The Tenth International Conference on Digital Society and eGovernments
  • ACHI 2016, The Ninth International Conference on Advances in Computer-Human Interactions
  • GEOProcessing 2016, The Eighth International Conference on Advanced Geographic Information Systems, Applications, and Services
  • eTELEMED 2016, The Eighth International Conference on eHealth, Telemedicine, and Social Medicine
  • eLmL 2016, The Eighth International Conference on Mobile, Hybrid, and On-line Learning
  • eKNOW 2016, The Eighth International Conference on Information, Process, and Knowledge Management
  • DIGITAL HEALTHY LIVING 2016, A Multidisciplinary View on Digital Support for Healthy living and Self-management for Health
  • ALLSENSORS 2016, The First International Conference on Advances in Sensors, Actuators, Metering and Sensing

DataSys 2016
May 22 - 26, 2016 - Valencia, Spain

  • AICT 2016, The Twelfth Advanced International Conference on Telecommunications
  • ICIW 2016, The Eleventh International Conference on Internet and Web Applications and Services
  • ICIMP 2016, The Eleventh International Conference on Internet Monitoring and Protection
  • SMART 2016, The Fifth International Conference on Smart Cities, Systems, Devices and Technologies
  • URBAN COMPUTING 2016, The International Symposium on Emerging Frontiers of Urban Computing and Smart Cities
  • IMMM 2016, The Sixth International Conference on Advances in Information Mining and Management
  • DATASETS 2016, The International Symposium on Designing, Validating, and Using Datasets
  • INFOCOMP 2016, The Sixth International Conference on Advanced Communications and Computation
  • MODOPT 2016, The International Symposium on Modeling and Optimization
  • MOBILITY 2016, The Sixth International Conference on Mobile Services, Resources, and Users
  • SPWID 2016, The Second International Conference on Smart Portable, Wearable, Implantable and Disability-oriented Devices and Systems
  • ACCSE 2016, The First International Conference on Advances in Computation, Communications and Services

InfoSys 2016
June 26 - 30, 2016 - Lisbon, Portugal

  • ICNS 2016, The Twelfth International Conference on Networking and Services
  • CONNET 2016, The International Symposium on Advances in Content-oriented Networks and Systems
  • ICAS 2016, The Twelfth International Conference on Autonomic and Autonomous Systems
  • ENERGY 2016, The Sixth International Conference on Smart Grids, Green Communications and IT Energy-aware Technologies
  • WEB 2016, The Fourth International Conference on Building and Exploring Web Based Environments
  • DBKDA 2016, The Eighth International Conference on Advances in Databases, Knowledge, and Data Applications
  • GraphSM 2016, The Second International Workshop on Large-scale Graph Storage and Management
  • SIGNAL 2016, The First International Conference on Advances in Signal, Image and Video Processing

BioSciencesWorld 2016
June 26 - 30, 2016 - Lisbon, Portugal

  • BIOTECHNO 2016, The Eighth International Conference on Bioinformatics, Biocomputational Systems and Biotechnologies
  • BIOCOMPUTATION 2016, The International Symposium on Big Data and BioComputation
  • BIONATURE 2016, The Seventh International Conference on Bioenvironment, Biodiversity and Renewable Energies
  • ENVIROSENS 2016, The International Symposium on Remote Sensing for Climate and Earth Monitoring

NetWare 2016
July 24 - 28, 2016 - Nice, France

  • SENSORCOMM 2016, The Tenth International Conference on Sensor Technologies and Applications
  • SENSORDEVICES 2016, The Seventh International Conference on Sensor Device Technologies and Applications
  • SECURWARE 2016, The Tenth International Conference on Emerging Security Information, Systems and Technologies
  • AFIN 2016, The Eighth International Conference on Advances in Future Internet
  • DEPEND 2016, The Ninth International Conference on Dependability
  • CENICS 2016, The Ninth International Conference on Advances in Circuits, Electronics and Micro-electronics
  • ICQNM 2016, The Tenth International Conference on Quantum, Nano/Bio, and Micro Technologies
  • FASSI 2016, The Second International Conference on Fundamentals and Advances in Software Systems Integration
  • GREEN 2016, The First International Conference on Green Communications, Computing and Technologies
  • SMART ACCESSIBILITY 2016, The First International Conference on Universal Accessibility in the Internet of Things and Smart Environments

SoftNet 2016
August 21 - 25, 2016 - Brussels, Belgium

  • ICSEA 2016, The Eleventh International Conference on Software Engineering Advances
  • ICSNC 2016, The Eleventh International Conference on Systems and Networks Communications
  • CENTRIC 2016, The Ninth International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies, and Services
  • VALID 2016, The Eighth International Conference on Advances in System Testing and Validation Lifecycle
  • SIMUL 2016, The Eighth International Conference on Advances in System Simulation
  • SOTICS 2016,The Sixth International Conference on Social Media Technologies, Communication, and Informatics
  • INNOV 2016, The Fifth International Conference on Communications, Computation, Networks and Technologies
  • HEALTHINFO 2016, The First International Conference on Informatics and Assistive Technologies for Health-Care, Medical Support and Wellbeing

NexTech 2016
October 9 - 13, 2016 - Venice, Italy

  • UBICOMM 2016, The Tenth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
  • ADVCOMP 2016, The Tenth International Conference on Advanced Engineering Computing and Applications in Sciences
  • SEMAPRO 2016, The Tenth International Conference on Advances in Semantic Processing
  • AMBIENT 2016, The Sixth International Conference on Ambient Computing, Applications, Services and Technologies
  • EMERGING 2016, The Eighth International Conference on Emerging Networks and Systems Intelligence
  • DATA ANALYTICS 2016, The Fifth International Conference on Data Analytics
  • GLOBAL HEALTH 2016, The Fifth International Conference on Global Health Challenges
  • CYBER 2016, The First International Conference on Cyber-Technologies and Cyber-Systems

InfoWare 2016
November 13 - 17, 2016 - Barcelona, Spain

  • ICCGI 2016, The Eleventh International Multi-Conference on Computing in the Global Information Technology
  • ICWMC 2016, The Twelfth International Conference on Wireless and Mobile Communications
  • QoSE WMC 2016, The First International Workshop on QoS and Energy-aware Algorithms and Protocols in Wireless and Mobile Communications
  • VEHICULAR 2016, The Fifth International Conference on Advances in Vehicular Systems, Technologies and Applications
  • INTERNET 2016, The Eighth International Conference on Evolving Internet
  • COLLA 2016, The Sixth International Conference on Advanced Collaborative Networks, Systems and Applications
  • INTELLI 2016, The Fifth International Conference on Intelligent Systems and Applications
  • InManEnt 2016, The International Symposium on Intelligent Manufacturing Environments
  • VISUAL 2016, The First International Confernece on Applications and Systems of Visual Paradigms
  • HUSO 2016, The Second International Conference on Human and Social Analytics
  • BRAININFO 2016, The First International Conference on Neuroscience and Cognitive Brain Information

 


ThinkMind // International Journal On Advances in Intelligent Systems, volume 3, numbers 3 and 4, 2010 // View article intsys_v3_n34_2010_13


A Framework for Progressive Trusting Services

Authors:
Oana Dini
Pascal Lorenz
Hervé Guyennet

Keywords: recommenders; reputation; dynamic feedback; services similarity; temporal similarity; use profiles, dynamic patterns

Abstract:
The web-based transactions, web services, and service-oriented platforms require appropriate mechanisms to announce, select, and use different services. A user is always under the dilemma of ‘use and trust’ or ‘trust and use’ for different services based on the notion of service reputation. The interaction between every service provider and its users is regulated by the service level agreement and customer satisfaction feedback. The former is the basis for the technical audit, while the latter subjectively validates the user perception. Selection of a most appropriate service by correctly invoking is a challenge. This is due to the difficulties to correctly expose proper way to invoke a service, to the variety of services, from on-line services, software pieces, to shopping, and to different invoker behavior. When considering invoker feedback, service ranking based on user perception, or based on recommenders’ statistics are relevant. A significant aspect is played by service similarity. The paper presents a framework and appropriate mechanisms to evaluate the services/providers in the light of their respective direct impact on user perception. To accurately evaluate the feedback after service/product consumption, we will refine the user profile by considering the dynamics of the feedback. The approach we propose deals with peaks in feedbacks. We consider quick negative and quick positive feedback as well as late vs. early feedback with respect to the time of the transaction. We propose formal concepts used in selecting an appropriate service. The paper presents adapted approaches to select services based on distance and similarity, and introduces a similarity taxonomy to better tune various kinds of service invocation under specific constraints, such feature relaxation, type of similarity, context, and service ranking. Selection is based on the feedback from the user. The proposed model is used for building a selection algorithm that allows variations on service invocation. The proposal is validated through use cases.

Pages: 326 to 346

Copyright: Copyright (c) to authors, 2010. Used with permission.

Publication date: April 6, 2011

Published in: journal

ISSN: 1942-2679

SERVICES CONTACT
2010 - 2015 © ThinkMind. All rights reserved.
Read Terms of Service and Privacy Policy.