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ThinkMind // ACHI 2016, The Ninth International Conference on Advances in Computer-Human Interactions // View article achi_2016_1_30_20214


Enhancing User Experience of Users with Disabilities: Application to Open Educational Resources Websites

Authors:
Rosa Navarrete
Sergio Luján-Mora
Myriam Peñafiel

Keywords: Open Educational Resources; OER; User Experience; UX; Web accesibility; Web usability; Information Architecture.

Abstract:
At present, User Experience (UX) is a recognized concept that appraises the quality of user interaction on websites. Despite the fact that users with disabilities face obstacles that hinder their experience in Web interaction, the UX concept has not been extended to include their specific requirements. This work proposes an empirical review of the aspects that impact on UX of users with disabilities, including not only the Usability and Information Architecture but also Accessibility issues. The context of the application is related to Open Educational Resources (OER) websites due to their importance for opening learning opportunities to all people around the world. Although the UNESCO Paris Declaration on OER (2012) recognized that “everyone has the right to education,” people with disabilities are still excluded from full participation in OER-based learning because of design issues on OER websites. Further, we have considered the standards and best practices that should be applied to these aspects to recognize the problems that need to be addressed to improve the quality of the UX of users with disabilities, particularly in OER websites. The results of this work contribute to a better comprehension of UX from the perspective of users with disabilities in order to support the inclusive vision of the OER Initiative.

Pages: 11 to 16

Copyright: Copyright (c) IARIA, 2016

Publication date: April 24, 2016

Published in: conference

ISSN: 2308-4138

ISBN: 978-1-61208-468-8

Location: Venice, Italy

Dates: from April 24, 2016 to April 28, 2016

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